Introduction
You Sabi Sell ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
Information We Collect
Business Information
When you register, we collect:
- Business name and owner name
- Phone number and email address
- Bank account details (for payment verification)
- Business logo and product images
Customer Information
When customers place orders, we collect:
- Customer name and phone number
- Payment proof images (bank receipts)
- Order details and chat messages
Usage Information
We automatically collect:
- Device information and browser type
- IP address and location data
- How you use our platform
How We Use Your Information
- To provide and improve our services
- To process orders and payments
- To send you notifications about orders
- To provide customer support
- To prevent fraud and ensure security
- To analyze usage and improve our platform
How We Protect Your Information
- We use encryption to protect sensitive data
- Payment receipts are stored securely with limited access
- Bank account details are encrypted in our database
- We regularly update our security measures
- Access to personal data is restricted to authorized personnel only
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment processors: Paystack (for subscription payments)
- Cloud storage: Cloudflare R2 (for images and receipts)
- Email services: Resend (for notifications)
- SMS services: Termii (for critical notifications)
- Legal authorities: When required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
To exercise these rights, contact us at privacy@yousabisell.com
Data Retention
We retain your data for as long as your account is active. After account deletion, we keep some information for 90 days for legal and security purposes, then permanently delete it.
Children's Privacy
Our services are not intended for anyone under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email or platform notification.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@yousabisell.com