Introduction
You Sabi Sell ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
Information We Collect
Business Information
When you register, we collect:
- Business name and owner name
- Phone number and email address
- Bank account details (for payment verification)
- Business logo and product images
Customer Information
When customers place orders, we collect:
- Customer name and phone number
- Payment proof images (bank receipts)
- Order details and chat messages
- WhatsApp opt-in preference (whether customer has consented to receive WhatsApp order notifications)
Usage Information
We automatically collect:
- Device information and browser type
- IP address and location data
- How you use our platform
How We Use Your Information
- To provide and improve our services
- To process orders and payments
- To send you notifications about orders
- To send WhatsApp order notifications to customers who have explicitly opted in
- To provide customer support
- To prevent fraud and ensure security
- To analyze usage and improve our platform
How We Protect Your Information
- We use encryption to protect sensitive data
- Payment receipts are stored securely with limited access
- Bank account details are encrypted in our database
- We regularly update our security measures
- Access to personal data is restricted to authorized personnel only
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate the platform, including:
- Payment processors — for subscription billing
- Cloud storage providers — for storing product images and payment receipts securely
- Email service providers — for order notifications
- Push notification services — for order alerts on your device
- WhatsApp Business API — for WhatsApp order notifications, only for customers who opt in
- Database and authentication services — for securely storing your account and order data
We only share the minimum data necessary for each service to function. We do not sell your personal information to any third party.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
- Opt-out of WhatsApp notifications — place future orders without selecting the WhatsApp opt-in, or contact us to update your preference
To exercise these rights, contact us at privacy@yousabisell.com
Nigeria Data Protection (NDPR)
We comply with the Nigeria Data Protection Regulation (NDPR) 2019. As a Nigerian business handling personal data, we maintain appropriate technical and organisational measures to protect your data. You have the right to lodge a complaint with the Nigeria Data Protection Bureau (NDPB) if you believe your data rights have been violated. Visit ndpb.gov.ng for more information.
Data Retention
We retain your data for as long as your account is active. After account deletion, we keep some information for 90 days for legal and security purposes, then permanently delete it.
Children's Privacy
Our services are not intended for anyone under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email or platform notification.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@yousabisell.com